ARKHO

Learn how nOps helped ARKHO standardize their practice and increase customer satisfaction.

About ARKHO

ARKHO is an AWS Advanced Consulting Partner and Well-Architected Partner. ARKHO is an expert consulting company in information technology that offers services in Application Modernization, Well-Architected solutions and Data Analytics ecosystems. Our work enables businesses to take advantage of their own (big) data and accelerate cloud adoption.

ARKHO is a trusted advisor that supports organizations in their cloud innovation process. We are an Advanced Tier Services Partner of Amazon Web Services. Our services are powered with AWS technology, the world leader in cloud services, and nOps, the #1 cloud management platform.

Industry

Technology & Data

Location

Chile(HQ), Perú, Colombia

Challenge

To accelerate the cloud migration journey of customers, empowering them with information, metrics, continuous observability, and cloud management automation.

Featured Service

Application Modernization, AWS Well-Architected Solutions, Data Analytics.

The Results

Decrease in overall Well-Architected Framework Review time from 6 weeks to only 2 weeks.

15% increase in leads in ARKHO operations.

35% reduction in the time consumed on cloud status reports.

26% increase in Managed Services.

Challenge

The process of architecture review and workload discovery was mostly carried out manually with no automated tools. The solution architects at ARKHO were carrying out the work solely based on their training and experience. Therefore, the need for automation and improvement was imperative.

Solution

To become an nOps partner, a world-leading platform in observability and cloud management automation. This alliance became the core of ARKHO’s Well-Architected Framework Review (WAFR) process, taking advantage of automation to accelerate the way reviews were conducted. nOps automated WAFR assessment has brought greater depth into their professional services, faster delivery, and complete detail of important findings for our customers.

The Benefits

Using nOps, their cloud management is now easier, AWS accounts are now centralized in just one platform, and the level of observability nOps brings is accessible to their customers and engineering team which is always monitoring opportunities and findings to improve and optimize costs.

Decrease in overall Well-Architected Framework Review time from 6 weeks to only 2 weeks.

Using nOps automation, ARKHO was able to provide operational efficiency to its team to help reduce the time spent with manual and repetitive tasks. ARKHO was able to streamline cloud data gathering, standardize processes, and provide the right information to the right people using nOps automation.

35% reduction in the time consumed on cloud status reports.

nOps helped ARKHO build repeatable artifacts and standard checklists with nOps partner portal. It also allows them to create a common methodology based on a specific and unique customized framework that standardizes technical practices and management controls to build repeatable procedures in pursuit of consistent success in delivery, with high-quality standards.

26% increase in Managed Services and another 15% in more leads in ARKHO operations.

In 2022, ARKHO received the "Well-Architected Partner of the Year" award in Chile, consolidating the program execution and supporting delivery benefits to customers who are in search of Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability opportunities.

“With the help of nOps and ARKHO, we have the best understanding of our current productive implementations in detail, detecting the most critical findings and remediating them together with our teams which have allowed us to acquire key knowledge about our workloads"

Openagora — a talent management platform.