“nOps fits our view of the world,” according to Reiner. nOps enables Prime TSR to have powerful conversations with customers about governance, policies, and architecture — all leveraging best practices from the AWS Well-Architected Review and a near-real-time view of cost.

nOps automates the discovery of high-risk issues in customers’ AWS architecture, revealing noncompliance with AWS Well-Architected Framework best practices. Using nOps, Prime TSR can execute an AWS Well-Architected Review four times faster than it would take to do a standard assessment — and with far more detail and accuracy.

Prime TSR has used nOps to help customers reduce their AWS costs by 5-20%. Customers have invested these cost savings in new projects to drive strategy and growth, fueling Prime TSR’s own cloud governance and DevOps services growth.

nOps has helped Prime TSR grow its cloud governance practice by 150% and double the number of customers quarterly.

"Governance is driven by policies,” said Reiner. “Working with our customers, we’ve found that there are often real disconnects between financial governance, operational governance, and cost governance. We work with them to optimize their cloud costs and create a best-in-class governance program for continued optimization. nOps enables us to help them meet their cost-savings goals while increasing their application’s performance, security, and customer experience."

Early in the customer engagement process, Prime TSR uses nOps primarily for cost management and security — these are typical areas where a customer’s infrastructure has the most high-risk issues. When customers have needed to do HITRUST audits, they’ve relied on nOps to help them achieve and stay in compliance.

After a Review, Prime TSR uses nOps to provide customers with a broad set of ongoing services, using change management features to flag exceptions and outlier issues, perform AWS billing reconciliation, use chargebacks for internal cost allocation, identify shadow IT, do trend analysis and forecasting, and achieve continuous compliance with Well-Architected best practices.