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New Atlassian Integration with Inactive User Detection

Optimize Your Software Licenses and Reduce Unnecessary Costs

In today’s cloud-first world, managing SaaS licenses is just as critical as optimizing your cloud resources. Unused licenses represent a significant yet often overlooked cost center.  That’s why we’re excited to announce our new Atlassian Integration with built-in inactive user detection, designed to help you identify and manage unused Atlassian licenses across your organization.

What's New

Starting today, you can connect your Atlassian account directly to your nOps dashboard and start identifying savings opportunities to optimize SaaS license costs alongside your cloud spend.

Atlassian Integration

The Atlassian Integration brings your Atlassian product data into the nOps platform, where you can manage all of your multicloud, SaaS, GenAI, third-party tool, and other cloud costs in one place. It is simple to set up and provides visibility into your Atlassian license usage.

Inactive User Detection

Our new Inactive User Detection feature automatically identifies users who have been inactive for over 180 days across your Atlassian products. Now you can easily see:

  • The total number of inactive users across all Atlassian products
  • A breakdown of inactive users by product (Jira Software, Confluence, Jira Core, etc.)
  • Detailed user information including username, email, last active date, and days inactive
Screenshot of the nOps Atlassian Integration
View recommendation details and potential savings

You can download the comprehensive CSV report with all inactive user details, making it easy to take action and reclaim unused licenses.

How to Get Started

It is simple to set up the Atlassian integration with the following steps:

Screenshot of steps to integrate Atlassian in the nOps dashboard
  1. Navigate to Settings → Integrations → Essentials in your nOps dashboard
  2. Select “Atlassian” from the integration options
  3. Follow the authentication steps to connect your Atlassian account
  4. Once connected, nOps will automatically scan your Atlassian products for inactive users

The Inactive User Detection feature will appear in your dashboard under “Other Optimization Opportunities” whenever inactive users are detected. From there, you can view the breakdown by product and download the detailed CSV report.

If you're already on nOps...

Have questions about the Atlassian integration? Need help getting started? Our dedicated support team is here for you. Simply reach out to your Customer Success Manager or visit our Help Center. If you’re not sure who your CSM is, send our Support Team an email.

If you’re new to nOps…

nOps was recently ranked #1 with five stars in G2’s cloud cost management category, and we optimize $5+ billion in cloud spend for our customers.

Atlassian users can join our customers using nOps to understand and reduce your costs by booking a demo with one of our cloud experts.

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Tags

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nOps

Published Date: April 28, 2025, Announcement

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