Deep AI Insights That Drive Product Excellence

Managing and optimizing AI-powered applications requires understanding not just what users ask, but how the AI responds, performs, and delivers value. Without comprehensive observability into AI interactions, it’s impossible to identify performance bottlenecks, quality issues, or optimization opportunities that directly impact user experience.

While working on improving our own GenAI product, we built this integration to give unprecedented visibility into the AI agent’s performance, user interactions, and areas for improvement. By leveraging Langfuse’s industry-leading LLM observability platform, nOps can now trace every agent interaction, analyze response quality, and continuously enhance AI assistants based on real usage data.

What’s New: AI Agent Observability, Analysis, and Automated Improvements

We’re excited to unveil Clara AI Agent Observability powered by our brand new Langfuse integration, the latest addition to nOps’ growing suite of AI-integrated tooling, designed specifically to help our customers deliver a superior experience with their AI Agents. 

Advanced Performance Monitoring

Real-time Performance Tracking is a comprehensive monitoring system created to capture and analyze every aspect of your AI Agent’s interactions, including cost, latency, response quality, and more.

Complete access to the performance of your customers’ AI Agents gives you deep insights into performance patterns, gaining the ability to identify and resolve issues before they impact your customers’ experience, while continuously providing feedback to optimize response quality and speed.

Comprehensive User Interaction Analytics

Behavioral Analysis Engine is an advanced analytics system created to understand how users interact with your product across different use cases and optimize the experience accordingly. Now you can understand usage patterns: analyze conversation flows, common queries, and user success patterns to enhance your tool’s capabilities where they matter most.

This enables our customers to identify the most valuable features within their platform, understand user intent more effectively, and prioritize development efforts on capabilities that deliver the greatest value to our clients.

Intelligent Error Detection and Resolution

Proactive Issue Identification leverages Langfuse’s advanced tracing capabilities to detect and analyze issues in real-time. Now you can prevent problems before they impact your customers: automatically identify response quality issues, latency bottlenecks, and user experience friction points for immediate resolution.

How It Works

This integration works seamlessly behind the scenes to capture comprehensive data about every trace in your AI product. Langfuse traces each conversation from input to output, measuring response times, providing detailed content, and tracking user engagement patterns. This data feeds directly into Clara, allowing you to take advantage of our custom-built prompts to analyze your usage, automate investigations, all while alongside cost and usage data from your platforms. 

How to Get Started

To take advantage of this feature, you must integrate Langfuse into your production workload, and once the traces have started to filter in, you’ll be able to take advantage of our robust prompts and analytics that Clara provides. Please reach out to nOps to get started by either contacting your account team, sending our team a message in Intercom, or emailing us at support@nops.io. 

If you’re already on nOps…

Have questions about Clara’s capabilities or want to see how these improvements enhance your experience? Our dedicated support team is here for you. Simply reach out to your Customer Success Manager or visit our Help Center. If you’re not sure who your CSM is, send our Support Team a message.

If you’re new to nOps…

nOps was recently ranked #1 with five stars in G2’s cloud cost management category, and we optimize $2+ billion in cloud spend for our customers. Clara, our AI assistant, helps teams understand their cloud costs and identify optimization opportunities through intelligent conversation and analysis.

Join our customers using nOps and Clara to understand your cloud costs and leverage automation with complete confidence by booking a demo with one of our AWS experts.